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1. Why does my water smell like rotten eggs?

The most frequent cause of smelly water is insufficient water usage. Water needs to be run to keep the lines full of fresh water. If the house has been empty or has had the water turned off for more than a few days, it will need to be thoroughly flushed for a few minutes to clear the smell. An odor in one faucet in the house can usually be remedied by flushing the offending faucet. 

Other possible causes are:

• Water softener (if applicable) malfunctioning or in need of service.
• Bacterial growth in a drain, or a dried out drain. Treat with baking soda and vinegar or go online for other drain freshening ideas
• Buildup of scale in hot water tank. Go online and search for how to ‘Flush your Water Heater’.

2. How hard is my water?

Apopka’s source water contains between 102-222 parts per million of hardness. This equates to 6-13 grains of hardness.

3. I have a water break or leak who should I call?

To report a water line break, leak or other water issue or emergency, please call 407-703-1731 Monday through Friday 8 AM to 5 PM. After hours please call 407-703-1757.

4. Is fluoride added to my water?

Fluoride occurs naturally in our water at a level of about 0.2 parts per million.

5. Do I need to buy bottled water or can I drink from tap?

There is no need to buy bottled water for health reasons since the drinking water in Apopka meets all state and federal water standards. Also, bottled water is up to 273 times more costly than Apopka drinking water.

6. Where does my water come from?

The City's drinking water currently comes from the Floridan Aquifer. The Floridan Aquifer averages 1000 feet thick and can extend to a depth of 2000 feet below land surface. The Floridan aquifer can be thought of as an underground porous rock that holds water and allows the water to move through the holes in the rock.

7. Can the risk of exposure to copper or lead be reduced?

Yes, let cold water faucets run for about 30 seconds if they have not been used for a few hours. This will rinse away any temporary build up of copper, lead or other minerals that may occur in your plumbing fixtures. Also use cold water (never hot) when cooking, drinking, or making rice.